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Shipping Policy

What is the estimated Handling time?

Most of the time we try to ship out same day, but this may take 2 Days at the max to ship out after receiving the payment.



Does Gemstoneandjewellery.com deliver internationally?

Yes, Gemstoneandjewellery.com does deliver products internationally, all throughout the world.



How much are the delivery charges?

Gemstoneandjewellery.com provides free delivery on all items in USA,UK And Japan. Outside USA we charge $10 towards shipping charges. If customer asked for expedite shipping than it will cost 24.00$.



What is the estimated delivery time?

If the item is in stock, it will be delivered in 7-10 days after shipping. But expedite shipping takes 4-5 working days from India to most of the word.



What to do if item not received in delivery time?

If the item is not deliver on time please contact us on info@gemstoneandjewellery.com or gemstonenjewelry@gmail.com, we will help you to track ASAP.



How will the delivery be done?

We send all packages via reputed couriers such FedEx, Class Couriers, Aramex, DHL, UPS, USPS etc.



What about warranty and hidden costs (sales tax, octroi etc.)?

There are no extra taxes or hidden costs. No packing or handling charges will be charged. The price mentioned on the website is the final product price including taxes. What you see is what you pay! Our prices include applicable Central Sales Tax (CST) and Value Added Tax (VAT).



What about import duties and taxes in buyer’s country?

if shipped international, Gemstoneandjewellery.com is not liable for any duties or taxes levied in buyer’s country (if any).



How do I track my shipment?

Gemstoneandjewellery.com uses only reputed couriers. We notify our customers via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will have the couriers’ tracking number and the link for tracking.



What happen if undelivered?

Gemstoneandjewellery.com insures you about delivery of goods. If parcel does not deliver on time we try to track that. And if we cannot find it in a month time we will send a replacement or refund, according to buyer’s choices.



Do we take custom orders? How much time it takes?

Yes, Gemstoneandjewellery.com takes custom orders. Time will depends on the job. Please contact us at gemstonenjewelry@gmail.com for all your custom need.



Is packing is safe?

Yes, Gemstoneandjewellery.com tries best to serve the customers. Packaging is done in bubble wrap/ cotton + plastic box +tape + envelope. So goods will be safe and secure.